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"a complete waste of money"

"i find this quite annoying as i have been using other cameras without problems in the contacam software for several years!"

"i have deleted the camera off the app and attempted to reset and reconnect but it seems the reset button doesnt work either"

"another issue i’ve encountered using an iphone 8 is when using the app to view the camera image the app freezes and it is very difficult to close the app"

"i have been using it for over a month now and it works fine no problems at all it is a very good camera but my only gripe with it is you have to use it with the phone app so you can't link it to another security camera system such as onvif"

"my only issue is that you cannot control the camera movement via alexa however you simply just have to open the app and there you go"

"i would like to see a free cloud service like some others offer but it again is not a major issue when local recording can take place anyway"

"this one is as good as any of the other more expensive ones with the added bonus of working off a usb power pack if needed"

"the phone app is very good but the win10 pc app really doesn't work"

"i've only had one connection issue and that was on its first day re did connection and had 24 7 cover and streaming since"

"the only negative is that i haven't been able to find a way of sending the recordings onto someone else"

"the nice long power cable and various sets of fixings meant that i could ceiling mount it and the app has a feature whereby you can then flip the picture so that it is the right way up"

"don't waste your money on alarm systems that no one takes notice of"

"there is also a slight delay when adjusting camera positioning manually but again that's expectable and acceptable"

"the ip camera works as it should has a mobile app and various functions like many modern ip there is a cloud option etc etc this camera was quite a cheap camera so i didn't expect much but i was pleasantly surprised out of all of the cameras i got this is the only one not going to the bin"

"absolute waste of time"

"device was a total waste of money and i would not recommend it to anyone"

"absolute garbage i have tried contacting customer service twice now with no success"

"picture attached is taken in total darkness so very good night vision"

"first normal then infrared and the last is through a glass window note: it's raining so looks quite dull"

"i've used other brands previously and had an awful experience"

"very disappointed"

"there seems to be a time delay this is a wee bit frustrating"

"i must be really unlucky compared to all the other reviewers"

"this is a terrible camera"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"personally my dog just looks around and then gets bored"

"my old wired foscam has an ip address a built in webserver and sends emails albeit using old protocols which will eventually make it inaccessible externally "

"the video quality is very bad and worst"

"i would recommend that potential buyers think carefully as to whether thes cameras fullfill their requirements"

"when it works it's quite good with a good picture though using the voice part or moving it makes it immediately run really slow and its already quite slow"

"ok not to worry cancel storage but wait checked email and have been charged for a years worth of storage non refundable"

"i receive so many false error alarms each day i'm going crazy"

"however after a few days i kept getting error messages and the camera wouldn’t connect"

"i’d like to firstly say it was not obvious that there is a memory card slot that is under the lens and instructions were not clear"

"the only problem i had was that the camera has a closed rtsp port so i cannot use it with the hardware provided by my existing camera recording service provider however for £20 this camera will still come in use and i will also trial the wansview cloud service to see how it compares to my existing provider"

"only small issue i experienced was the initial setup as there were some issues with the conpanion app and wifi"

"that one took me less than 90 seconds to setup as i was familiar with the process can't really fault them so far!"

"i initially bought this camera to monitor my pets as mysterious scratches were appearing on the dining room table reading wansview website they said their cameras were onvif compliant so would work with blueiris which i already have with outside cameras so no need for their cloud storage and all cameras in one place"

"i wanted a webcam for my computer this is some ridiculous service which takes an age to set up and after youve done it makes you agree to sign up for some service what service?"

"there is only a second or 2 difference between the camera and your phone viewing so absolutely fine though the sound on mine isn't great you can understand what is being said so it's not a massive problem and it seems to be intermittent so may be some kind of interference from something electrical in my home or next door on the camera side"

"● cost = 10 10 ● set up = 10 10 dose not need a good fantastic wifi signal but dose need a fair signal like all wifi products ● fixing fitting product to areas = 10 10 all fixings come with each camera only need a screw driver and power socket close by there is an approximately 1"

"then it suddenly freezes and it pings back to a few hours before to footage i’ve already viewed it’s so annoying i couldn’t believe it"

"ad states q5 has a microsd slot: false advertising!"

"another disappointing factor is you can only change the position of the camera from the app and not from amazon echo show"

"once the app had been downloaded it was all plain sailing"

"if you are experiencing problems with earlier versions of the android app i recommend deleting it and loading the latest app version"

"plugged back in and reset the camera to factory settings and continued to set it up again and it was working fine for a few hours and then the internet drops again"

"the instructions are misleading you do not have to use the cloud but the micro sd card will only work for a limited time then wont be recognised and wont let you format it so that function is totally useless"

"i was concerned when i read about the fake reviews but was attracted by the price and knew i could always send it back if it's rubbish"

"on all occasions it was user error and they helped me understand what i needed to do"

"i had a foscam indoor camera a few years ago which was a nightmare to set up and it crashed frequently"

"customer support has been in touch for updates after a slow start their response has been good"

"footage we found video it from a diff device of device app is on works well also another issues we found when playing footage back and camera is being moved on video it’s very noisy but would def but again def worth the money"

"get notifications on my mobile of motion can be helpful but sometimes the delay is too long if it was security issue"

"they have passed on suggestion for location based activation of alerts and also ability to snooze alerts to the development team for the money this camera is a no brainer and i plan to buy more for my house"

"you can't view these with a web browser or third party software such as ispyconnect"

"i have two older wansview cameras which are very reliable and never drop off the network and when a camera of a different make failed recently i bought the q5"

"i had little problem with paypal payments i’m not really using it often "

"i also cannot view when i’m not connected to the same internet as the camera any tips for this as the instructions were seriously lacking 🤦‍♀️"

"the two way communication is pretty useful for catching little rascals who are up to mischief"

"the micro sd card slot is very discreet and hidden meaning that it would be hard for a potential burglar to take out there are however some minor flaws: the microphone sounds rather poor"

"i had little problem with paypal payments i’m not really using it often "

"when i installed them i found that they were unreliable prompting me to read the amazon reviews varying from totally useless listing the problems i was experiencing to absolutely brilliant"

"i have set it on the lowest alert setting and it still detects small motions when i am sat using my computer on my desk"

"i cannot recommend this product it seems very outdated compared to my old motorola i had a couple of years ago which was of similar price as this one"

"these then sit on your phone till you delete them"

"only slight annoying thing is the clicking sound when night vision turns on off at dusk apart from that brilliant"

"another issue i’ve encountered using an iphone 8 is when using the app to view the camera image the app freezes and it is very difficult to close the app"

"all in all pretty useless even with cloud storage this is the same"

"later on the only problem i had was with the timer"

"i can't find fault with anything"

"went through all trouble shooting and stil can't get it to connect back to my wi fi"

"this will save me many unnecessary visits to the hall"

"dislikes : app is dreadful read reviews as to why on the app store motion detection only captures 10 seconds of video unless you pay monthly camera only works from its own app"

"it doesn't pick motion up very well the cloud storage with wansview is very expensive compared to others and its night vision is atrocious"

"i must say that i was quite worried about the negative reviews and the positive ones were too good to be true however since it was the cheaper that specified to meet my requirements i went for it"

"i have bought the wansview camera so that i can monitor the boiler from home and see that it has not gone into fault mode"

"clunky interface for moving camera"

"if i could give this zero stars i would but there is no option"

"the cable was too short & caused a fault"

"had a minor technical problem with one of the cameras but customer support were really quick to reply and quickly resolved my issue"

"very functional app and control"

"the app is difficult to use to find a recording due to an innovative timeline scroll which responds very slow"

"the app is very simplistic but still has everything you need you can also take photos of the live feed via the app"

"all that for this price is just plain crazy"

"i do have some niggles which i will describe here"

"i pleased to dash i haven’t experienced any crashes or bugs in the application so am happy with that"

"this is done on the wansview servers and so far i have not had any false alarms even though it is pointed at our front door with a large glass window beside it so after checking other cameras on amazon i decided to invest in another wansview this time the q5 which is at a very good price"

"i like the motion detector and also like to have a different brand from my alarm system so i can rely on two different systems to be sure there are no false alerts"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"why the hell is it so bloody difficult to just set them up"

"even the pan–tilt–zoom function is laggy & inaccurate"

"the main problem i've found is with the software"

"like the exterior cameras i struggled to install using the qr code but to be honest the manual setup is so easy it doesn't matter"

"wish i never wasted my money!"

"but most of the time this is irrelevant because it wont connect"

"viewing inside the house would not cause problems"

"notifications are quiet intrusive but can be silenced"

"you can schedule when you want to receive 'alerts' i do this 11:00pm 6:00am so that when i wake up i can see if anything has happened but if you don't want alerts you can just go into the app and see if theres been any movement recently"

"i can’t afford the cloud storage so i haven't tried the free trial only to have it disappear at the end of the trial period"

"when we had a problem with motion alerts sandra at customer service was very quick to reply to emails and kept me informed every step of the way"

"the micro sd card slot is very discreet and hidden meaning that it would be hard for a potential burglar to take out there are however some minor flaws: the microphone sounds rather poor"

"when it arrived it never worked"

"generally it is good but sometimes it loses connection usually at a time you need it most"

"i returned this"

"i am the manager of a community building which has an unreliable boiler"

"the zoom on the video and photos are great too zoom on video only works while video is playing but the photo zoom would definitely be court room evidence quality"

"had a little trouble at first but they do sort problems out quickly and send upgrades for the system"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"this happens seamlessly as long as you have a wi fi connection to the camera if this is lost for some reason it does not record if a firmware upgrade was possible to resolve this it would make the camera even better so this is really the only negative point i have overall for the price i don’t think this camera can be beaten or at least i haven’t found one so far!"

"ive not had any connection issues and the picture is clear and solid and night vision works well"

"this is crazy it's only been under 2 months and it's playing up already"

"wanted this camera to keep an eye in my toddler's room using the new echo show5"

"since the camera has a direct connection to your network you don’t have to worry about security risks"

"you can pan tilt remotely but recommend muting the app first as the motor makes a very loud noise"

"had inition instilation issue!"

"so now i have no reliable connection to camera which loses wifi all the time i have been charged for storage i do not need and could not cancel and have purchased 2 sd cards and a wifi extender"

"screenshot and zoom in case you’re interested i think i’ll end up repositioning the camera to get the best view of the space but the picture quality and camera operation are great"

"restart via app would not work"

"although the onboard micro sd is discretely hidden away the camera could be subject to destruction or theft"

"once i had set it up and downloaded the wansview app it soon became clear that it wasn't for me"

"sending back do not even bother to order this rubbish exploitation"

"i have had this camera for over a month now and i use this to keep an eye on my two recently purchased bull terrier puppies"

"there are not many options you can modify but then if you want to be able to tweak this that and the other then you'll be needing to buy a much higher spec camera at a much higher price"

"another feature i like is the setup of preset positions showing a little thumbnail of where you set it up clicking on the thumbnail takes the camera straight to that position"

"great little gadget"

"i’ve thrown out the box as cake on bin day or would be returning"

"however when i then signed out of the app it would not allow me back in as my email and password ‘were not consistent’"

"i had high hopes for this camera after reading the reviews but after countless problems and it constantly restarting my internet connection every few minutes i had to plug it out and do some troubleshooting"

"unfortunately although the picture quality and zoom was excellent i'm afraid the motion capture didn't quite reach"

"to insert just pan the lens ball upwards to review the sd card slot and push in with the contacts downwards until it clicks and holds the card inside"

"they are silent in operation so can be used without disturbing anyone"

"when connected the ssid can then be hidden again"

"i cancelled all my future prescriptions payments and will be returning the camera"

"i've been through about 4 cameras some cheaper some more expensive but they all seem to remove the capability to use the ip camera for sharing on devices like splitcam for those wanting to use it on streaming sites"

"nicely built tricky to connect but just follow the instructions and it works"

"amazon you need to tighten up on questionable reviews!"

"i would never recommend this and i am bitterly disappointed and would suggest to others to really research what you are paying for"

"obviously no use for remote supervision of the premises"

"somehow after few months it stopped working"

"one minor limitation on only 4 accounts can access it"

"should there be any unwelcome visitors their images will be captured remotely to my phone"

"wansview camera really just rating the purchasing and returning experience as unfortunately the camera i received didn't work!"

"this is not something i am not complaining however as it reassures you to know what when it comes to an event which you want surveillance of it will definitely capture the footage"

"i had many issues in the beginning and had to install and reinstall a few times"

"after reading some clearly fake reviews and some negative ones i still decided to buy this product as one thing i did not see was a negative review on network security"

"it doesn't want to stay connected and sometimes i have to manually restart for it to comeback on line again : this device is clunky the panning around the room is a joke it either zooms around and just doesn't connect with the fingertip control"

"drips off all the time"

"i haven't signed up for the storage as the motion detection and the app gives you a couple of days anyway and if you view it via the app you can save it forever on your phone but if you are going away and wont be using your phone and app a tech free holiday if such a thing exists then you can have that added option when signing up knowing that the images are stored ready for when you get back"

"there have been a few occasions when the camera has missed motion and therefore i have been unable to view what happened during this period"

"there was a small delay in the device recognising the qr code from my mobile device when syncing but that was probably due the privacy screen on my iphone"

"it will be 2:30pm but i will get an alert for 6:26am but there is nothing there i am also now unable to save any of the alert videos to my phone it just doesn't save it and if it does it tells me there is no video to view"

"the app is brilliant and opens almost instantly to view via the cloud which this camera uses"

"wansview camera really just rating the purchasing and returning experience as unfortunately the camera i received didn't work!"

"the wansview g5 ticked all the boxes: wifi connectivity local and or cloud storage remote viewing via the app or a website motorised remote control of the field of view microphone and speaker so i can scare anyone aboard excellent picture quality"

"loses a little quality but you can still make out what's happening"

"i think the positive reviews for this product could be fake"

"connecting to the camera from the app can take up to 10 seconds and video sound feed is delayed around 8 seconds"

"dont buy this camera!"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"pan tilt control with dual motors 360 degree panorama viewing angle night vision function two way audio with internal microphone and speaker"

"either because he moves and alerts me or i'm just being nosey and wondering why he isnt moving"

"when i installed them i found that they were unreliable prompting me to read the amazon reviews varying from totally useless listing the problems i was experiencing to absolutely brilliant"

"we only use the camera for real time viewing and an occasional of photo or video"

"i also aren't keen on the colour during the day grass shows as pink but this isn't too much of a concern"

"giving me the answer i needed and reporting the issue which resulted in a firmware update within 2 days fixing the problem"

"no issues logging into the camera when remote"

"i really dislike this product"

"my friend bought one as well and has the same problems"

"i have two older wansview cameras which are very reliable and never drop off the network and when a camera of a different make failed recently i bought the q5"

"these are minor gripes indeed"

"the support via email was great and it just required some updating after contacting them to unlock the rtsp function so it might take a couple of days if this is what you need make sure you install the camera and it is online for them to access it and upgrade the camera software but despite not being standard this option is there where other companies just fobbed me off this camera they were very helpful"

"disappointed with this"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"sometimes it takes a little patience for the wifi connection to take place but once set up there should be no further hassle and you can keep track of the camera via any ios or android device with the app installed"

"i’ve tried endlessly but could not get this camera up and running very disappointed even signed up for the monthly plan but made no difference i’m going to return as it’s completely useless"

"i think the term "wireless" should be removed from the title since it does need to be plugged in to work so isn't actually wireless"

"now free storage not accessible user name and password on wansview site different from camera login and also different from storage login"

"i was concerned when i read about the fake reviews but was attracted by the price and knew i could always send it back if it's rubbish"

"connected and then lost signal"

"went back onto mine and my phone was no longer listed "

"cons: the video can be a big laggy sometimes"

"after a slight hiccup getting the q5 connected to the wifi as i'd mislaid the instructions and hadn't left the q5 pointing at the qr code long enough during which wansview's customer services were very attentive everything is working fine"

"the lens adjustment on the app can take a bit to respond but it makes this cute creaky noise when it does lol"

"contrary to some reviews here there is an sd card slot it’s on the vertical axis of the lens so tilt the lens upwards and you will find the slot"

"i have not used the sd card recording or subscribed to the cloud service"

"there is nothing at all i can fault and this camera gives us confidence when going out and watching what the puppy is up too : thank you"

"installation was very easy i installed 3 separate cameras in her flat in around 15 mins"

"they send convoluted link to cancel storage which is well hidden on the website and storage sites these are two different sites b the way "

"the camera is pointing at my gate it also doesn’t record properly don’t know if that’s to do with a faulty sd card?"

"more come if nobody is there to scare them off and it works well for that"

"can't comment on the android app as it will not run on my 5 yr old android phone previously an lg flagship model not a cheap clone "

"38 am when both me and my partner were asleep"

"i cannot fault these cameras"

"my only gripe is that the connection is often laggy but that could be due to my network"

"the camera appears to be cheap but you will need to subscribe to cloud at £60 yr to use this camera"

"you want to end up with something that you can get additional charge of £65 for using it this is the right product for you!"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"3 there is no option to make the motion alerts active inactive based on your location this would be a neat feature as although you can schedule hours of operation these can change based on your day to day routines i emailed their support re points 2 and 3 and was impressed to get a very prompt answer"

"cheap chinese rubbish i'm afraid"

"more expensive did not mean better i had a more expensive one and it had the most limited functions of all of them"

"you can hang it upside down and the settings let you flip the image so everything works great"

"i wasn't expecting amazing quality as it was just to watch over the dog crate but i can't recommend a product that refuses to work"

"with the registration problem sorted the software simply works and does what it needs to do"

"cons night time image is poor however this is to do with aiming the camera out of a window it suffers with ir glare however if there is a light source outside still functions well enough"

"i’m getting very reliable motion detection can play back from the sd card set up camera with pan and tilt and set the viewing position to a favourite so if i pan tilt just hit favourite and it will return to your favourite position i haven’t tried using camera with alexa i’ve set it up but haven’t found a reason to try it yet so can’t comment on if it’s good or not at the moment i can’t fault the camera or app"

"many thanks miss k doore"

"after reading some clearly fake reviews and some negative ones i still decided to buy this product as one thing i did not see was a negative review on network security"

"the one minor hurdle to installing the camera was that i needed to switch my mobile phone over to the 2"

"the software is sufficient for monitoring your home at times the camera movements can be a little sluggish in terms of response to your gestures but simply tapping in the direction you wish to move seems to work better than holding your finger on the arrow"

"it was really a very bad experience to buy this product"

"would not recomend"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"i asked to return because i was sick and delay 1 days and not allowed to return it is unfair"

"the only thing i don’t get along with rather than dislike is that on the app when you rotate the camera the lag can be annoying or maybe it’s too sensitive?"

"microphone and speaker output was very clear"

"you can turn the night vision off so you don’t get the infra red glare on your window if you’re using it on a window ledge looking out onto your garden it’s relatively easy to set up"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"you can't view your memory card recordings unless you are viewing from the same internet connection so you can't view recordings away from home on your phone like i can with my other camera"

"keep going offline and not working making it useless"

"footage we found video it from a diff device of device app is on works well also another issues we found when playing footage back and camera is being moved on video it’s very noisy but would def but again def worth the money"

"i was more than a bit dubious about the purchase of the wansview q5"

"i’ve seen some negative reviews but they are wrong"

"brought this just to monitor my autistic child at night and olaying with his older brother as he needs constant to protecting from harming himself and his brother"

"the app gave good instructions during setup and after a few weeks of operation haven’t had any issues with the software"

"the software is sufficient for monitoring your home at times the camera movements can be a little sluggish in terms of response to your gestures but simply tapping in the direction you wish to move seems to work better than holding your finger on the arrow"

"installed wansview phone app and camera worked fine but delay in image meant real time detection was lagging"

"there is a speaker to allow two way communication but the quality of the speaker isn't great but definitely not an issue"

"as money is generally tight i’m now left with this piece of equipment i’m going to have to sell on"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"if you are thinking in the same way you might be wrong as well"

"night vision is in real time colour and you can turn off the light to stop the glare"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"my other wansview cameras have the ability to nominate an area to respond to the motion detection and ignore the rest but i have not been able to find out how to do this with this camera so not even sure if its possible"

"these drop outs can last from a few minutes to a few days"

"images are grainy and the audio is very tinny"

"working with wansview support they identified and corrected several issues and the latest version of the app v1"

"it also isn't made clear that there is no alternative to configuring the camera via the ios android app there is no way of configuring via a pc or direct via a web interface even though the camera presents a local wifi network and allows devices to connect and appears to have a web server which simply replys "403 forbidden" "

"ok i get up in the morning and my garden gate is always open someone is opening it i don’t know why or if they’re coming onto my property or what they’re doing and it’s annoying and worrying me"

"put in your wifi password blah de blah de blah"

"instructions were limited and basic and not too hard to work out no option for uk so go with the dublin choice for set up"

"this is a flippin' joke"

"the actual camera only moves when you move it manually on your phone and does not naturally track movement"

"it seems to be very accurate maybe too accurate"

"personally i will not invest in this companies products again as i did not find it reliable"

"now free storage not accessible user name and password on wansview site different from camera login and also different from storage login"

"wansview not only met my needs as a truck driver that’s able to monitor my vulnerable mum miles away i also take my mum to dementia clinics and have recommended these cameras to all the other concerned family members of other going through the same anxieties as our family was but no more thanks wansview"

"i haven’t used the night vision or motion detection in this application so can’t rate them but i am intending to buy at least one q5 for my own home and i want to trial the outdoor w4 camera down at the hall to monitor the car park area"

"it's a scam"

"my advice to those that have had a bad experience is to try again and follow the setup instructions to the letter"

"the wansview picture showed up on screen with 3 dots showing it was trying to connect"

"the camera motor does have a lag"

"i’ve tried endlessly but could not get this camera up and running very disappointed even signed up for the monthly plan but made no difference i’m going to return as it’s completely useless"

"4 ghz any other frequency was not possible to connect"

"keep it bloody simple"

"cons night time image is poor however this is to do with aiming the camera out of a window it suffers with ir glare however if there is a light source outside still functions well enough"

"i set mine so that outdoor events like car headlights birds and waving trees did not alert"

"the app is simple to control and full of useful features the one thing i have a nag about is family members are not able to view video clips that are saved just screenshots but apart from that it’s"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"after a faulty camera which was sent back i was sent a replacement camera and contacted by their customer service by email they did really want to assist or so i thought!"

"camera is getting a bit warm after some timw of usage but it doesn't make it inoperable"

"it’s a relaxing image to have on the tv when we’re in the room and not using it for programmes and the picture quality is very good the only small problem being slight reflection from the glass as it is viewing outside from inside the house"

"for me it loses a couple of stars because of that 10 sec recording issue"

"android app refuses to launch without location & local storage permissions"

"posted a question about this that was not answered"

"the camera works really well if i'm sat in the other room but as soon as i try to access the console through the app nothing happens"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"my final point is the quality very impressed with both daytime & nighttime images with ability to disable the infra red at night too"

"one down side to the camera is the limited wifi range"

"can always cancel after a month if there is no improvement"

"i don't have this problem with any other wifi device including my security cameras which are outside on the walls"

"our alarm recently went wrong and after getting a quote for £650 to have it fixed i thought i'd try some more modern security options"

"update: it's now 21st fen i can now view alerts but i am having alert notifications when there are no alerts"

"if they were to upgrade the software to give you the option to 24 7 record this would be a 5star product easily"

"i initially bought this camera to monitor my pets as mysterious scratches were appearing on the dining room table reading wansview website they said their cameras were onvif compliant so would work with blueiris which i already have with outside cameras so no need for their cloud storage and all cameras in one place"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"there are a few minor downsides but definitely not enough to knock a star off the review"

"it will be 2:30pm but i will get an alert for 6:26am but there is nothing there i am also now unable to save any of the alert videos to my phone it just doesn't save it and if it does it tells me there is no video to view"

"absolutely useless what a complete waste of money that was"

"the night vision doesnt work well for me as i have it in a window and the reflection gets in the way but i guess that just goes to show how good the picture quality is!"

"it freezes all the time i mean every 10 minuets it needs refreshing because it's frozen it randomly mutes all the time too which makes monitoring a baby very difficult"

"only gripe is video is via a server so have to log in all the time to check the video feed and it can log off randomly when you have it on constantly"

"only issue i had was the short cable as i set up the camera on the ceiling so had to purchase a 3 metre cable to accommodate but other than that no issues whatsoever"

"set up is a bit clunky could be better optimised through the app when setting up the wifi connection but not a major issue"

"it is incredibly easy to set up and i should know as i have had to return another more expensive camera as it was impossibly complicated"

"i’ve tried turning the lights on while it’s daytime but it still doesn’t work"

"constant error message about 2"

"i haven't had a single connection issue unlike another brand i bought for the same price"

"be careful 'cause there's more people mentioning the same problem"

"the only negative is the night vision is very poor which makes it not fit for purpose for me and the motion alarm goes off on the camera which i couldn't stop and couldn't find instructions to stop"

"the camera came in a professional looking box and inside the package was the camera itself the power cable and instructions on how to set it up"

"i use it for monitoring my baby but it’s useless don’t waste your money"

"there is a slight delay sometimes 3 5 seconds but this is down to occasional wifi issues not the product itself"

"for such a cheap camera i have to admit i wasn’t expecting it to be great but for my needs that i didn’t need something that was all singing all dancing"

"i’m extremely disappointed it didn’t work as i was hoping to start sleep training my baby this week and need a baby monitor"

"utter waste of money"

"totally garbage"

"really frustrating"

"it takes forever to connect then it disconnects by itself and you cannot log back in for a while"

"really rubbish i know it's cheap but dont waste your money!"

"but i have to go this in case people buy this crap camera it doesn’t connect to wifi support service is not good"

"this is the second camera i've purchased and the 1st brand was really disappointing"

"i’ve seen monitors like this online and then when i’ve looked at the supporting app the reviews on the app store have been terrible which kind of defeats the point"

"absolutely useless what a complete waste of money that was"

"there's no need for a screen like other baby monitors which usually has appalling battery life as you can see what you need on your phone whilst still being mobile"

"i bought this on a lightning deal for a ridiculous price not expecting much"

"bought this to keep an eye on our dogs so we can re assure them especially after the recent bout of fireworks they are normally not bothered but this year the younger dog is a little twitchy anyway after a little issue with the connection i managed to get connected just had to change the settings on my router to 2"

"motion detector is kind of annoying as it will go off randomly without anything triggering it wish it gave me a notification for movements vs setting off an obnoxious alarm wakes baby up other than that i am happy with it brilliant price & amazing picture quality"

"as well as freezing pictures the app constantly logs out so we have to log back in"

"wasted hours installing and and re installing"

"not been a massive issue for us though as we have it set up looking into the cot but at times it maybe doesn’t covered all corners and would be good to be able to move camera remotely"

"utter rubbish"

"waste of money i cant really rate the camera as i couldn't get the app to work it was always offline and i had to keep reconnecting to my internet i downloaded the pro version of the app and that version was even worse"

"having the picture freeze when you are trying to monitor a small baby is not convenient as my twins are at the stage of rolling over onto their tummies"

"it's not safe"

"i thought for the price i paid that the night vision would be debatable however proven wrong"

"didnt work"

"it took a little bit longer to get it going cos my phone switched itself to 5g & it showed error but it was quickly resolved when i switched it back to 2g"

"having tried multiple times to set this up it appears that it isn’t compatible with good wifi fibre which seems bizarre"

"got this to keep an eye on my cats whilst not at home and the only disappointing thing i have found is that my cats are boring as hell ha ha"

"notifications are sent to your phone to inform you of any movement and recordings have been logged"

"there also other issues but i’d happily ignore them if i could rely on video stating on"

"our baby monitor died and the day after my toddler started having night terrors"

"a significant problem though is the camera freezing or logging out this happens very often like once every 10 minutes"

"there have been occasions where i've woke up to our baby screaming and very distressed because the feed stopped whilst we slept and we weren't woken as she initially woke"

"thirdly the cable port has always been fiddly and fell out a lot which is annoying when the voice speaks every time u plug it back in making ur heart race praying to god it doesnt wake the baby "

"the garden pics are through a window glass and ive covered all the night vision leds to stop reflection bouncing off glass back into camera i learnt this from doing this with my actual cctv i have in porch to record from garden "

"however the software via the app just wouldn't work"

"the app would also just turn off randomly"

"but that is a minor issue and doesn't detract from the camera"

"download app from app store and failed to sync with phone despite following manuel instructions and youtube"

"had issues to begin with but after talking to customer support they were able to identify what i was doing wrong and i got it up and running in 5 mins still have yet to fit it to the wall though but all parts included to do this"

"you would be a fool not to buy i almost spent £100 on one so glad i didnt thank you so much i'm so happy!"

"dont waste your money absolutley shocking camera after about 5 mins starts buffering constantly and is absolute rubbish with alexa"

"while it worked we were impressed with picture quality audio less so but it was acceptable if you turned the volume to max it produced some unpleasant noise "

"motion detector is kind of annoying as it will go off randomly without anything triggering it wish it gave me a notification for movements vs setting off an obnoxious alarm wakes baby up other than that i am happy with it brilliant price & amazing picture quality"

"i also accidentally turned on the intruder alarm several times and ruined some of my baby's naps this one is mainly a tired mother's silly mistakes but i didn't find the app very intuitive"

"purchase of another brand had constant drop out of signal no issues with this camera so i know it was not my wi fi"

"i think the creepy sounds some users have reported in their reviews is actually delayed audio played back at such bad quality to be unintelligible making it sound like some creepy weird spooky creature intercepting your connection"

"i will warn that if you have the app open to watch it the battery of your ipad iphone dies quickly obviously just means we plug it in at the wall when we are using it as a baby monitor"

"a significant problem though is the camera freezing or logging out this happens very often like once every 10 minutes"

"thirdly the cable port has always been fiddly and fell out a lot which is annoying when the voice speaks every time u plug it back in making ur heart race praying to god it doesnt wake the baby "

"the only downside i've found is that you apparently need special software to use the video files on your pc and this isn't bundled with the camera you have to email instead but it's not a major hassle at all"

"it just became unusable and i have had to return it"

"******edit****** this product came with a card which states if you leave a review you get a free product which is a choice between another camera the same as the one purchased or one that mounts to a wall ceiling"

"two way audio does not work can only talk can’t hear what is happening on the other end"

"we both like to check in on our little bundle whilst at work"

"the only thing i would add to it would be the ability to move the camera remotely which this model does not offer"

"still does its job just a shame about that fault"

"only bothersome thing is the app you have to use could be a bit better polished and optimised as randomly will cut the feed and return you to main menu of app"

"very slow does not alert if something passes the camera as stated"

"and last but not least my biggest gripe is that the cable charge point into the camera has become loose and will hardly grip the cable in anymore so when i’m moving camera or moving it between rooms etc it is constantly coming loose and falls out"

"also has made the kids behave themselves today and love it so much that i’m going to buy some more : really worth the money and gutted i didn’t purchase these sooner as would of saved time and money trying other types of monitors"

"don't waste time looking anywhere else"

"i also didn't read about the limited security of these cameras until after i had purchased it"

"i can’t understand why this is happening as i have checked both the charger cable end and the entry hole on the camera and can’t see anything different or wrong that would be causing the slackness"

"it takes forever to connect then it disconnects by itself and you cannot log back in for a while"

"i read some reviews before buying and was hesitant but can honestly say i am really happy with this product everything works perfectly clear sound back and forth and image quality"

"waste of money i cant really rate the camera as i couldn't get the app to work it was always offline and i had to keep reconnecting to my internet i downloaded the pro version of the app and that version was even worse"

"this means that i basically had to be looking at my phone the majority of the time to make sure that i didn't miss my baby waking up to me this defeats the purpose of having a monitor"

"every time you turn it back on at the wall it shouts "camera ready" not ideal with a sleeping baby!"

"the unit also does not have an internal battery so is reliant on mains power which in itself is not a problem however the camera did get extremely hot so i would definitely not be happy leaving this in a baby's room"

"theres a start of voice of 'camera on' or sonething like that which isnt ideal if you've just put baby down and arranged the camera if its not in a fixed place"

"2nd updated review we have had these cameras for a good few months now and it took aboyt two weeks for the errors and fault to really appear"

"i did buy it with the intention of it being used as a baby monitor however the stand has limited mobility and it wouldn’t work without being screwed the the wall"

"the memory card slot also feels loose so must be damaged and of poor quality"

"the camera makes loud alerts which makes this useless for night time"

"i did buy it with the intention of it being used as a baby monitor however the stand has limited mobility and it wouldn’t work without being screwed the the wall"

"it frequently disconnects from the app and you constantly have to log in the picture freezes and the sound is atrocious"

"for such a cheap price this camera is outstanding!"

"product worked fine for 4 weeks then following a power cut the i was unable to set this up again"

"i suffer anxiety and co sleep with my 18 month old"

"but that is a minor issue and doesn't detract from the camera"

"i would reccomend this product"

"this is not a baby monitor"

"the only thing i can say is negative about it is the fact that you have to by storage once the 1 month trial is up"

"i was looking for a camera to monitor my grandchildren whilst settling down for the night"

"dont waste your money absolutley shocking camera after about 5 mins starts buffering constantly and is absolute rubbish with alexa"

"couldn't be easier to set up and the image clarity even in a pitch black nursery is incredible"

"the slightest vibration will set it off but to be fair the benefits outweigh the cons"

"another downside if it had of worked the cable far too short so would have been difficult to place on window ledges when plug is at skirting board level"

"we seem to not get sound on some devices but that’s maybe more our issue"

"so far it has failed us every night and we were woken by our baby crying really loud until we can hear her through the walls"

"shouldn’t be advertised as suitable for baby monitor suitable for monitoring indoors in your home but not for a baby instructions are badly worded in english doesn’t work on 5ghz on your wifi it only works on 2"

"waist of money will not set up wireless internet off my phone it tells u to press next then enter password for intenett but it won't stay on the sight to out your password in it goes off load of rubbish waist of my time and money i won't be buying of you ever again and i won't be sending it bk as i cba"

"below is my original review when it was 5 stars beyond is my updates 1 star review"

"still does its job just a shame about that fault"

"keeps asking you to let the app have access to all your pictures which is annoying as you cant select no dont ask me again"

"then i explained to hubby"

"there's no help online anywhere so it's basically useless"

"terrible product"

"also it says “camera ready” a few seconds after plugging it in so needs to be plugged in before baby falls asleep!"

"sure you could pay more and get rid of some of the annoying little snags but really wouldn't be worth it"

"and last but not least my biggest gripe is that the cable charge point into the camera has become loose and will hardly grip the cable in anymore so when i’m moving camera or moving it between rooms etc it is constantly coming loose and falls out"

"the cable was pretty short so couldn’t position it where needed and it as not consistent at all with the notifications on motion detection"

"it is a good product but is very unreliable"

"everything is ok but i just don’t like hi it drains your phone battery and it’s just a little inconvenient but for your pets it would be amazing"

"and what instructions actually tell you to "switch it off and on again" via a reset button if nothing happens"

"works ok quite annoying to set up"

"considering the amount of reviews on app store complaining about the same i don’t think this issue will be addressed any time sooner so i wouldn’t recommend"

"only used it as a baby monitor so far but was delighted to discover it doubles as a 2 way communication device so my wife doesn't have to scream across the house when she needs something"

"app extremely slow"

"it takes your worry away and you can check on your baby all the time"

"it does require the internet and if you want footage then icloud storage or sd card but if you just want to watch in real time then doesn’t require either"

"poor camera!"

"if using as a baby monitor be aware that there is a ring of red lights on when dark which may be true of all such cameras but could distract some children"

"this device really is not secure"

"not been a massive issue for us though as we have it set up looking into the cot but at times it maybe doesn’t covered all corners and would be good to be able to move camera remotely"

"absolutely disgraceful"

"so we do not use that mode as the beep confuses her"

"i bought this so that i could keep an eye on my dog when not home"

"truly a bit of junk"

"this has not just been hastily cobbled together"

"there's no help online anywhere so it's basically useless"

"but it would lose connection from time to time which is not great if youre using it as a baby monitor"

"this has happened a few times without us noticing and when i unmute it our baby is screaming crying!"

"they ask for your wifi password which is unnecessary for apps"

"set up is a bit clunky could be better optimised through the app when setting up the wifi connection but not a major issue"

"however it is my fault that i didn't check this"

"but it would lose connection from time to time which is not great if youre using it as a baby monitor"

"it was either the video stopped or the sound or the app itself automatically switched off"

"however there are a few things that make it unfit for use as a baby monitor in my opinion"

"have ordered an sd card as the cloud storage does not seem to be storing videos but again not really a problem"

"i dicsovered this when i went to connect"

"for the price and some of the reviews i was expecting i would need to return it but i was very surprised how good it is i would highly recommend this product"

"too complicated to setup"

"my only warning would be that it is incredibly addictive to watch and you potentially could waste hours of your time watching a sleeping baby dog empty room!"

"it's just been a annoying to use"

"it just became unusable and i have had to return it"

"when this product worked it was great but after a month of use the camera would no longer connect with the wifi"

"so it is either tec issue or someone is spying i really don’t know but because of the time this thing happened i broke the camera and throw it away"

"i cannot fault the service nor their response"

"wouldn't let me register an email for the account the app wouldn't work and what's more it was just poor quality all round"

"i bought this for monitoring my elderly dad when he's left alone as he is not allowed to try and get up on his own following an operation in case of a fall"

"the motion detection notifies you straight away as soon as something walks near"

"i do not use for a baby monitor because i have no children but what i have done with my device is to make it into a front door monitor"

"on the photo the little yellow lines indicate the movement it comes with screws raw plugs and a template if you want to wall mount it"

"really rubbish i know it's cheap but dont waste your money!"

"only bothersome thing is the app you have to use could be a bit better polished and optimised as randomly will cut the feed and return you to main menu of app"

"you also have a warning if not on wifi and switching to mobile data"

"my only negatives so far is that the app on my android phone keeps freezing or needs signing in again or says that i am not connected to the internet when i am"

"my traditional one had limited zoom and with a little one who breaths very lightly when he’s asleep it’s not great"

"if you switch between the cameras you get the annoying tips every time you switch too"

"it would be great if it stayed connected but it doesn't i have high speed internet so it's not that"

"i can’t understand why this is happening as i have checked both the charger cable end and the entry hole on the camera and can’t see anything different or wrong that would be causing the slackness"

"i use it for monitoring my baby but it’s useless don’t waste your money"

"the microphone is a good quality as well so i can sooth them if there is a problem"

"the only thing i found a bit tricky was adding a new wifi connection when i stayed at my mum's over the holidays"

"i also accidentally turned on the intruder alarm several times and ruined some of my baby's naps this one is mainly a tired mother's silly mistakes but i didn't find the app very intuitive"

"the alexa integration doesn't work for me"

"really don't know why we didn't buy this sooner"

"do not buy this product"

"won't reach the server"

"dont waste your money absolutley shocking camera after about 5 mins starts buffering constantly and is absolute rubbish with alexa"

"the only negative is the night vision is very poor which makes it not fit for purpose for me and the motion alarm goes off on the camera which i couldn't stop and couldn't find instructions to stop"

"so far i have caught his lounging about doing nothing and eating a load of rubbish"

"this makes me distrust the reviews"

"it worked pretty well until we switched wifi now it doesn't work at all"

"i tried using a different app that does the same thing but it doesn't find the camera"

"doesn't work with alexa either and the app is not english language based so it is very hard to get up and running and not very user friendly for anyone who isn't tech literate"

"easily set up even for me and i’m no good with technology 🙈 would buy again !"

"took me a minute to realise you have to keep your phone on loud to pick up sound"

"we just logged onto our app to view our one year old who's using a toddler bed for the first time to discover other sounds and voices playing through the camera audible over the app in what was otherwise a completely silent children's nursery room"

"granted we’ve only had it for a couple of days so it’s durability over the long term is yet to be seen but judging by other reviews this shouldn’t be an issue"

"so it is either tec issue or someone is spying i really don’t know but because of the time this thing happened i broke the camera and throw it away"

"however as this one is linked to ones phone one can zoom in so close i can see where we have missed at face wash time!"

"my only issue is it keeps logging me out so when i want to check on my daughter sometimes it’s a bit of a faff as i have to log in again"

"very annoying"

"it is very compact and discreet which i like as it is in my living room don't want to spook guests lol"

"it has an sd card slot so you don't need the cloud "

"they went away during the building works became of the disruption and needed a camera so her son could see the progress and get used to the changes"

"it frequently disconnects from the app and you constantly have to log in the picture freezes and the sound is atrocious"

"the only negative is the night vision is very poor which makes it not fit for purpose for me and the motion alarm goes off on the camera which i couldn't stop and couldn't find instructions to stop"

"didnt realise it had motion detection so cant comment on that but that's my not being good with technology"

"i tried it with 4 different devices and none of them could connect"

"a few people who have had negative responses to the product have stated they offer a gift for completing a review"

"finally when i came back to look at the reviews again having decided that this camera would not work for us i was quite creeped out by the mentions of potential hacking"

"really can’t sing this cameras praises any higher"

"camera got hacked whilst my baby was sleeping hacker was talking to me through the app please do not buy i am well and truly terrified"

"i've just purchased this and very fast delivery but can not connect to android theres no app for it!"

"if your using it for a baby make you turn it on before the baby is sleeping as the camera says ‘camera ready’ & you can’t adjust the volume"

"they offer prizes to customers to leave good feedback which i can only assume is why there’s anything remotely positive in other reviews"

"sound quality is good but video not so much"

"its used all day every day and not once has it let me down"

"ref light will not flash read and have followed all the instruction camera is now off line and doesn’t do the job it was intended for"

"on the first night we got the monitor for our son my husband checked the camera and it sounded like there was a man grunting in our son's bedroom"

"sometimes it takes ages to load and my toddler only needs a few seconds to get into something he's not suppose to"

"talk back isn't always clear but it's mostly fine for short commands to a toddler such as "go back to bed" or "lay down""

"the only downside is it is not supplied with a micro sd card to store the video"

"a card does come in the box asking the purchaser to leave a positive review and send a link of this to the seller and provided they do so they will receive a free gift this kind of bribery leads me to believe this is why it has good reviews on amazon and not because the product itself is any good"

"in addition there seems to be a delay of about 20sec after you have started speaking before that unintelligible audio comes out"

"it's positionable and can be screwed to a wall but sits well on its stand"

"dead easy to set up too just make sure you switch the sound on your phone on i didn’t to start with but once i realised i hadn’t it connected easily"

"set this camera up to observe him thinking he couldn’t be seen"

"for the price i can't fault this piece of kit"

"when you click on the notification the app opens up but then where it is meant to indicate what triggered the notification there is nothing so it looks as if nothing has happened"

"shame as i would have originally scored 4 however the manipulation is poor customer service"

"* nice size camera that doesn't stand out"

"i would still recommend this camera for those needing something cheap to do the job but overall it hasn’t lasted us as long as we’d thought but what can you expect for so cheap"

"as we use this for our baby monitor it is so infuriating when laying her down for a nap bedtime to discover the camera has disconnected itself as it makes a lot of loud noise when reconfiguring and this then wakes up our baby"

"5 bad due to the issue described in 4 above this is totally unusable and not really worth spending any more time criticising"

"got this to keep an eye on my cats whilst not at home and the only disappointing thing i have found is that my cats are boring as hell ha ha"

"couldn't be easier"

"performance and quality is way above what you might expect in a £20 camera and i've installed it both on a tablet and on an additional device after downloading the free ip360 software"

"it doesn't need any fancy configuration it starts to work straight away"

"needs connecting every time disconnected and it takes ages to even try and reset spend long time on connecting and it fails every time"

"i'd avoid this camera if i were you and buy one from a reputable manufacturer"

"here's my problem"

"this is my 2nd purchase of the victure baby monitor pet cam"

"not yet figured out how to listen through it as the instructions are sparse"

"i have only given night vision and picture quality 4 out of 5 because it can be a little jumpy at times but this may be down to the quality of her internet"

"had there been a category for ease of installation this would have warranted a zero"

"we have turned them off and wont be using the cameras"

"i installed the puwell cloud skill and i can see the camera listed as a device on alexa but if i use my echo show and ask "alexa show my baby room camera" the video does appear to play but it's a scrambled image which makes me think there is some sort of bug there to be ironed out to allow the camera to be displayed on echo show devices"

"stay clear of the camera guys it's cheap for a reason!"

"i would not recommend"

"was a little tricky to get the app to connect but once it did i haven't had a problem"

"4ghz but then nothing else in the house picks up that strength so pointless"

"it’s quite loud"

"the slightest vibration will set it off but to be fair the benefits outweigh the cons"

"4 bad i have never heard such bad quality sound its totally unintelligible"

"this was exactly what i needed"

"i had an issue getting it to connect to the router but that was because of my virgin 3"

"there also other issues but i’d happily ignore them if i could rely on video stating on"

"so far it has failed us every night and we were woken by our baby crying really loud until we can hear her through the walls"

"i use the monitor for my new puppy and this could cause a serious risk if one is reliant on it for a baby"

"i like how i can tell my dogs to behave if they are being naughty"